Technical Engineering Services & Maintenance
From hospital site survey and commissioning to multi-year maintenance agreements (AMC/CMC), NIST-traceable metrology, and 24/7 ICU breakdown repair.
Equipment Installation & Commissioning
End-to-end site preparation, environmental checks, hardware assembly, electrical safety testing, and formal IQ/OQ/PQ validation according to manufacturer protocols.
- Site readiness inspection & electrical safety auditing (IEC 62353)
- Unboxing, rigging, and precision mechanical assembly
- Integration into hospital infrastructure (MGPS, LAN, PACS, LIS/HIS)
- Baseline calibration, software setup, and protocol verification
- Handover sign-off dossier with official Commissioning Certificates
Preventive Maintenance (AMC & CMC)
Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC) designed to eliminate unexpected breakdowns and protect institutional capital investment.
- Scheduled quarterly or bi-annual on-site biomedical servicing
- Detailed 45-point checklist covering pneumatic and electrical tolerances
- Proactive renewal of filters, vacuum seals, and aging battery cells
- Priority emergency call-out dispatch with guaranteed turnaround
- Digital asset health reports logged for accreditation audits
Biomedical Calibration & Metrology
Precision testing and calibration utilizing certified biomedical test analyzers to guarantee diagnostic accuracy and regulatory audit readiness.
- Defibrillator energy & pacer rate calibration
- Ventilator flow, pressure, volume, and oxygen sensor calibration
- Patient monitor NIBP, SpO2, and ECG simulator validation
- Laboratory centrifuge speed (tachometer) and temperature calibration
- Traceable Biomedical Calibration Certificates with uncertainty calculations
24/7 Breakdown & Emergency Repair
Rapid on-site emergency troubleshooting, board-level component rework, and fault diagnosis by senior biomedical field engineers.
- 24/7 emergency dispatch helpline manned by biomedical specialists
- Rapid root-cause fault diagnosis on hydraulic, pneumatic, and electronic circuits
- Board-level component rework and micro-soldering repairs
- Temporary standby loaner equipment available for critical ICU devices
- Comprehensive post-repair verification and safety re-certification
Servicing & Genuine OEM Spare Parts
Direct access to verified OEM replacement boards, sensors, valves, pumps, tubes, and batteries with a 12-month manufacturer replacement warranty.
- Strategic inventory of critical replacement parts in regional warehouses
- Temperature-controlled storage for sensitive probes and diagnostic accessories
- 100% genuine manufacturer-certified parts with batch tracking
- 12-month full replacement warranty on all installed spares
- Express courier delivery across regional health facilities
User Training & Biomedical Certification
Comprehensive operational and biomedical maintenance training for doctors, nurses, laboratory technicians, and hospital engineering staff.
- Clinical user training on device settings, alarms, and patient application
- Laboratory technician training on reagent handling and daily QC routines
- First-line biomedical maintenance training for internal hospital engineers
- Interactive hands-on practical workshops with simulated failure scenarios
- Individual Certificates of Competency issued to all participants
Need a custom Multi-Year Hospital Maintenance Agreement (CMC)?
We structure turnkey biomedical engineering agreements covering full clinical suites, medical gas pipelines, operating theatres, and ICU ventilators with bonded replacement loaners.